Topic: Vulnerable
Nationwide
Nationwide achieves ‘Advanced’ mental health accessibility rating
Blogs
Jonathan Barrett: The Vulnerability Review: A reflection on the FCA findings
Blogs
Andrew Gething: Top 10 pitfalls made by firms when implementing customer vulnerability
Vulnerability
Just 4 in 10 vulnerable customers disclose needs to financial providers: FCA
Vulnerability
40% of advisers never share vulnerability information with lenders
Regulation
MorganAsh appoints Consumer Duty consultant
Finance News
MorganAsh expands MARS platform to include vulnerability data for households
Finance News
81% of vulnerable customers see no difference in service since Consumer Duty
Blogs
Jonathan Barrett: Working with vulnerable clients – a best-practice guide for advisers
Finance News
MorganAsh partners with FWD Research to help firms meet Consumer Duty vulnerability requirements
Blogs
Jonathan Barrett: A look back at vulnerability in 2023 and some predictions for the industry in 2024
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This week's biggest stories:
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
FCA
FCA sets out timeline for mortgage rule changes
State Pension
Budget: Government signals income tax write off for state pensions exceeding personal allowance
This week's biggest stories:
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
FCA
FCA sets out timeline for mortgage rule changes
State Pension
Budget: Government signals income tax write off for state pensions exceeding personal allowance
Nationwide
FCA fines Nationwide £44m for inadequate financial crime controls
FCA
FCA announces new measures to support growth of mutuals sector